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Avinash Narula does not have a political party. He believes that the governance in our country is practically non-existent. The government just works for the politicians, the rich and the criminal element. He strongly believes that shouting from outside is of no use because nobody is listening. We need to get inside if we want to make the Citizen of this country “king.” As such, he wants to contest the elections as well as encourage others to do the same. Only the arrival of credible competition will wake up the politicians and the government of this country.
Avinash Narula is an entrepreneur, management teacher and trainer, motivational speaker and management author.
Avinash passed out of Delhi Public School in Delhi and acquired a B. Com degree from Shri Ram College of Commerce, University of Delhi. He also holds an MBA degree in Marketing and Finance. and a B.S. in Hotel and Restaurant Management (Minor: Economics). He is also a Certified Public Accountant (CPA).
Mr. Narula has a diverse experience of over 25 years of professional experience as an entrepreneur and as a business executive in reputed companies. In his professional career, he has handled a variety of assignments including sales, marketing, finance, cost accounting, budgeting, and strategic planning. He was part of a start-up entrepreneurial team of an electronic company. Avinash has also provided consulting services to various companies. Currently, he runs an integrated INS accredited advertising agency and training company.
Avinash Narula is very passionate about the subject of customer satisfaction and retention. He has developed mathematics related to customers which proves mathematically that customer satisfaction is highly profitable. He aims to continuously develop customer mathematics and economics to convert everyone in the business world into a BELIEVER in the concept of “Customer is King.”
Avinash Narula is a prolific writer. He has written 5 books as follows:
(a) Customer Math
(b) Unhappy Customer Stock Exchange
(c) Customer Icebergs
(d) 80/20 rule of communicating your ideas effectively
(e) Implementing Advertising Strategy
He is currently in the process of writing a book titled “Taking the buzz out of CRM.”
Avinash Narula is an International motivational speaker and a management trainer par excellence. His highly interactive and engaging style of conducting training and seminars on the subject of customer satisfaction and retention is incomparable. With a perfect blend of theory and practice, he makes management concepts easy to understand. A number of reputed companies like Escorts, Bharat Electronics, Godfrey Philips, Indian Oil Corporation, Spectranet, Maruti Suzuki, Prime Honda and others have benefited from his highly interactive and innovative management training programs and seminars. He has also conducted seminars abroad.
Mr. Narula has great interest in teaching and training. He has taught a variety of courses on customer satisfaction, marketing, strategy, management, accounting, and finance at various business schools in Delhi.
Avinash has also developed a number of Indian management case studies. He is also a blogger.
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